Call us at (518) 409-6993, and we’ll help you schedule your appointment.
Follow ups can be booked online or via phone/in person, but first appointments require us to go through a few things, so please call to schedule your first time.
When you call to schedule, we will go through any questions you have, as well as the initial health intake you will need to fill out and insurance and payments.
When you come in for your first appointment you will take off your shoes, grab a pair of comfy slippers from the baskets at the front, and check in at the front desk. After checking in, you can use the restroom and then the receptionist will take you to your room. Each room has a chair to sit in and there is a hook on the door to hang your coat on. At your appointment time your acupuncturist will greet you and ask questions about your case to determine what needs to be done to get you better. They may check your tongue and pulse and may gently palpate an area you are having pain in. You will get on the massage table and they will put the acupuncture needles in for your treatment. They will check in after the first one to make sure you are ok to move forward (most people are expecting it to be painful and are surprised that its easy).
Please wear comfortable, loose clothing. If you are a female, a tank top or sports bra is ideal if you want your back worked on, plus yoga pants/shorts/underwear. For men, a pair of shorts or sweatpants is ideal. If you identify with neither, wear whatever makes you comfy. We recommend wearing shorts if you tend to run hot, as we keep the space warm. If you are sensitive to heat, please let us know so we can adjust this. We want you to be comfortable.
We will have quiet, relaxing music playing, so if you are very sensitive to sound and this will bother you, let us know so we can turn it off.
We have treatment rooms on the first and second floors, but the majority are on the second floor. If you are requesting a first floor treatment room, please let us know before your appointment so we can be sure to reserve the room for you.
We will have a health intake form for you to fill out prior to the appointment. You can fill out this form ahead of time by scheduling an appointment, and then, when you get the email confirmation, click the button in your email that says, “manage my appointments”. From there it takes you to a screen with your appointment info. On the bottom right of that screen is a button that says, “Complete forms”. Click on that to fill out you intake forms ahead of time. If you don’t have a computer, you can fill out the form at the clinic. Just make sure to come in 15-20 minutes early in order to do so.
We look forward to seeing you!